DELIVERY IN THE UK
We charge a standard rate of £3.99 per order for standard delivery. Postage to Highlands & Islands is £6.99 to postcodes HS, IM, IV, ZE.
FREE UK DELIVERY
FREE Delivery is applied automatically to all orders over £35 when placed on our website.
At the moment all orders are dispatched within 24 hours (Mon – Fri) depending on how busy we are. We dispatch using Yodal Courier most of the time or DHL if a larger order.
Yodal Standard will take 2-5 working days after your dispatch notification. We keep a close eye on deliveries, apart from busy times of the year Yodal generally do deliver within the timescale given.
PLEASE NOTE: Any order sent through Yodal courier will do 3 attempted deliveries. NOT ALL COURIERS WILL LEAVE A CARD, so an attempted delivery will not always mean that a card is left.
The couriers do not get paid however if they do not deliver, so it is in their interest to deliver the parcel. If after 3 attempts the parcel hasn't been delivered, it will be sent back to the sorting depot to be returned to us, The postage paid will be retained if order is returned to us, as postage has been charged to attempt to deliver the order in the first place. If this happens, once the parcel arrives back with us, we will refund the order, minus the postage paid in the original order. It is advisable if you have ordered and know a delivery will be coming to make arrangements for someone to be at home, or leave a note of where the parcel could be left. Please allow up to 10 days for your Order to arrive before contacting us regarding its whereabouts.
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